In my previous blog post, I
have indicated that there are plenty of products and services offered by
Salesforce to serve diverse needs of the customers. Learning about each of these
products indeed requires lot of time, effort and learning resources. So, the big
question in mind is where to start as there are plethora of learning resources and
also how does one gets access to the salesforce application for learning &
experimenting. Well, for learners Salesforce
has sorted this out by providing few great options as follows:
- Free lifetime Developer Edition (don’t
worry it’s not only for developers/coders) It's a fully featured copy of
the salesforce platform and can be created by signing up at: https://developer.salesforce.com/signup
- Free Online Learning platform known
as Trailhead which has various
courses (called trails) and combination of courses (called trailmixes). An
interesting aspect of this platform is gamification of the learning wherein you
earn badges and points to achieve higher ranks on the platform.
- Salesforce Certifications (Paid
- unless you are lucky to win a free certification voucher by completing trails
or participating in various salesforce/company events). Certifications helps
you to add value to your resume and let the world know that you have mastered
to an extent the concepts around a particular salesforce product or expertise
area. More details about salesforce
certifications for various roles available at https://trailhead.salesforce.com/credentials/
- Trailblazer Community It’s a
great way to learn and connect with other salesforce users who come here to
share their problems and solutions while using the salesforce platform. It’s a
very active and vibrant social networking engine which can connect you to
plenty of people, resources, events and happenings in Salesforce Ohana (Ohana means
Family in Hawaiian language, get used to some Hawaiian keywords like Ohana,
Aloha etc.. as Salesforce uses lots of them may be due to its CEO’s deep connection
with Hawaiian Culture…that’s how I read it somewhere 😊)
- Trailblazer Community Groups There are many local groups formed in all the prominent cities/countries and Salesforce encourages and supports local connections to further nurture the Salesforce Eco-System by building local community groups. I got a chance to attend one of the local events in my city and was amused to see the talent and passion of individuals coming together to solve problems and share their knowledge. Free Goodies and an opportunity to interact directly with Salesforce leaders was indeed an icing on the cake. 😊
Looking at the available options,
one thing is for sure that Salesforce is investing considerably to build and provide
an eco-system towards democratizing the learning of Salesforce. I feel this is
also one of the vital reasons for its success as one of the leading Customer Relationship Management (CRM) System. It’s not that difficult to embark
upon the journey to learn Salesforce when you know there are plenty of learning resources and a vibrant community available to help you solve problems and become a Salesforce professional.
HauÊ»oli hele ana (‘Happy
Journey’ in Hawaiian language. Courtesy google translator)
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